Privacy Policy

Translations made with an automatic translation tool. The French texts are authentic

Your privacy is a priority for ICARE. We are committed to being transparent about our privacy policy towards users of our website https://www.icare.city/ (hereinafter the "Site").

The personal data of the Users (hereinafter referred to as "Users", "You", "Your") are processed in order to enable them to use the services offered on the Site.

Personal data is defined as "any information that allows, in any form, directly or indirectly, the identification of the natural persons to whom it applies" within the meaning of Article 4 of Regulation (EU) 2016/679 known as “GDPR”.

1 / Who processes Your personal data?

The data controller is ICARE, a simplified joint stock company with a share capital of 733 720 euros, whose registered office is located at 5 rue de la Confiance, 30240 Port Camargue, registered in the Nîmes Trade and Companies Register under number 890 072 556 (hereinafter "ICARE", "We", "Us", "Our").

2 /What data is collected?

Your personal information is collected at several points during Your use of the Site.

Our objective is to inform You in a simple and transparent manner about the processing of the data You provide to Us, or that We may collect during Your navigation of Our Site.

In accordance with the principle of data minimization, only the data necessary for the achievement of the determined purposes can be collected.

Contact Form

In order for You to send Us Your requests, in particular to learn more about our products and services, and to allow Us to contact You again, We provide You with a contact form, in which You must provide the following information :

Your identity (name, first name);
Your contact information (email address, telephone number);
The subject of Your request and the content of Your message.

Cookies are deposited during the use of the Site. You have the possibility to deactivate certain cookies from the settings of Your browser or from the cookies banner during Your first visit on the Site. For more information, see the Cookies Policy.

3 /Purposes, legal bases of the processing and duration of the storage of Your personal data

Processing operation: Contact Form

Finality: Management of requests and complaints

Legal basis: Pre-contractual measures / Contact

Duration of storage: Duration of the processing of the request and 1 year after the end of the processing

Processing operation: Cookies

Finality: Elaboration of statistics based on service usage data

Legal basis : Consent

Duration of storage: 25 months

4/ What security measures are taken for Your data?

We take the necessary measures to ensure the security of Your personal data collected on the Site. We choose service providers who provide appropriate guarantees with regards to the processing carried out and the nature of the data processed.

Your personal data is collected on secure pages via the https protocol, and is subject to daily backups.

Any request for access to Your data is subject to proof of Your identity.

All reasonable organizational, technical, software and physical security measures are implemented to protect Your personal data against alteration, destruction and unauthorized access.

However, it should be noted that the Internet is not a completely secure environment despite our best efforts, in that it involves third party actors such as access providers, a physical network for data transmission, over which we have no control. For these reasons, it is impossible to guarantee the total security of the transmission of information on the Internet.

In the event of data breaches that threaten Your security or Your freedoms, You will be promptly informed and we will implement all reasonable measures to limit the impact on Your rights and freedoms.

4 /Who are the recipients of Your data?

The recipients of Your data are authorized ICARE personnel.

Your personal data may be shared with third party companies in the following cases

When ICARE uses the services of service providers for system maintenance, user support, and data hosting. These service providers have limited access to Your Data in the course of performing these services and are contractually obligated to use Your Data in accordance with applicable data protection regulations;
If required by law, Your Data may be transmitted to follow up on claims made against ICARE in administrative and legal proceedings;
If ICARE becomes involved in a merger, acquisition, asset sale or receivership, we may be required to sell or share some or all of our assets, including personal data. In this case, You will be notified before Your personal data is transferred to a third party.

Your data is also transmitted to Google in the context of the use of the ReCaptcha solution to verify Your identity when using the contact form, as well as for the collection of cookies as detailed in the Cookies Policy.

Your data will not be sold to any third party.

5 /What are your rights regarding the processed data?

In accordance with the regulations applicable to the protection of personal data, You have the right to access, rectify, delete, limit, and port Your data, and to object to the processing of Your data, subject to proof of Your identity, if applicable.

More specifically, You have the following rights:

Right of access: You may contact Us to find out about and obtain the personal data that We hold about You. If necessary, We may ask You for proof of Your identity, in order to verify its accuracy.
Right of rectification: If You believe that the personal data We hold about You is inaccurate or incomplete, You may request that it be rectified.
Right to erasure: You may request Us to delete the personal data We hold about You.
Right of limitation: You may contact Us so that we temporarily freeze the use of some of Your personal data.
Right to portability: You may contact Us to retrieve Your personal data in a machine-readable format, especially if You wish to use it for another purpose.
Right to object: You may at any time object to the processing and use of Your personal data for marketing or analysis purposes.

You can contact Us at the following address: contact@icare.city

In the event of a dispute, You also have the right to refer any complaint to the CNIL: www.cnil.fr